A key aspect of every CRM solution is to provide a consolidated “360 degree” view on the customer centrally in one application. Large enterprises, however, tend to have a historically grown application landscape, having relevant customer data scattered across a variety of applications. Thus, integrating Salesforce.com with further key systems of the enterprise such as ERP systems / SAP, other CRM solutions, product management applications etc. allows for gathering all relevant data in one place and builds the fundament of every implementation of salesforce.com in the context of mid-size to large-scale enterprises.

As we have proven in numerous projects, we understand the complexity of integration of salesforce.com with a large portfolio of existing applications and systems of the client and successfully manage the whole cycle of an integration project – starting with data analysis and data mapping over the implementation of the integration solution up to the final data migration or initial data load from legacy applications.

We use established technologies to deliver integration solutions to our clients. Our strategic alliance with our integration partner Magic Software Enterprises gives us access to the state-of-the-art business and process integration platform iBOLT Integration Server. iBOLT integrates salesforce.com into any IT landscape without having to develop a dedicated interface or deal with custom development. This approach significantly increases the speed of the integration of salesforce.com with our client’s existing on-premise applications and allows us to provide our clients with more value from their salesforce.com investment.