Nefos Team
Robert Santner
Partner
- Founder of Nefos in 2007
- more than 15 years of experience in various management functions at Accenture, until 2007 part of the CRM Serviceline Management Team
- Robert Santner has a degree in business administration from the University of Passau and holds a MSc of the London Business School
Hans-Christoph Lang
Partner
- Since 2008 at Nefos
- More than 10 years of experience with CRM systems and management consulting, the last position being Head of Customer intelligence at Swisscom
- Hans-Christoph Lang has a degree in industrial engineering from the University of Karlsruhe (TH) and a PhD in technology management from the Swiss Federal Institute of Technology at Zurich (ETH)
Michael Brun
Associate Partner
- Since 2008 at Nefos
- More than 15 years of international consulting experience, mostly in the area of CRM and ERP systems, including leading Accenture’s CRM practice in Poland. At his last position, Michael Brun was IT Director Program Management Europe at an international telco provider
- Michael Brun has a degree in business administration from the University of Berne
Slavisa Maslic
Manager
- Since 2008 at Nefos
- More than 5 years of experience with CRM implementation and data migration projects for various clients. His last position was as Technology Consultant at Accenture
- Slavisa Maslic has a Master of Science degree in Computer Science from the ETH Zurich
Danat Pomeranets
Manager
- Since 2009 at Nefos
- Danat Pomeranets holds a Master of Science degree in computer science from the Swiss Federal Institute of Technology (ETH) Zurich and is a Certified Information Systems Security Professional (CISSP)
- Danat Pomeranets holds a Master of Science degree in computer science from the Swiss Federal Institute of Technology (ETH) Zurich and is a Certified Information Systems Security Professional (CISSP).
Mino Bürge
Senior CRM Consultant
- Since 2009 at Nefos
- More than 10 years of experience in business process analyses. His last position was as a Business Process Consultant at traXess AG
- Mino Bürge is Certified Specialist in Business Information Processing
Ivan Pareja
Junior Software Engineer
- Since 2009 at Nefos
- Several years of work experience. His last positions were at ALSTOM and University of Zürich at the Institute for Informatics
- Ivan Pareja has a Master Degree in Computer Engineering from the University of Seville
Mark Smith
Senior CRM Consultant
- Since 2010 at Nefos
- More than 10 years of project and consulting experience, the last position as Key Account Director (Acting Managing Partner) at Vonmoos Direct AG
- Mark Smith has a degree in European Business Administration from Middlesex University Business School, London, UK and from the Reutlingen University of Applied Sciences, Germany
Emmanouil Spanoudakis
Senior Software Engineer
- Since 2010 at Nefos
- More than 5 years of work experience in engineering, the last position as JAVA-PL/SQL Developer at Credit Suisse AG
- Emmanouil Spanoudakis has a Master in Computer Systems Technology and is a PhD Candidate at the Department of Informatics and Telecommunications University of Athens
Milena Petkovic
Office Manager
- Since 2009 at Nefos
- Several years of work experience. Her last position was at the Institute for Banking and Finance at the University of Applied Sciences Zürich as a project assistant
- Milena Petkovic is s student of Master of Science in Business Administration with a Major in Marketing at the Zürich University of Applied Sciences

